Customer Satisfaction

The Management of Wataniya believes that customer (client) satisfaction is an important key to the success of our business. This message is cascaded throughout the Company. We have developed a comprehensive approach to customer care and to minimizing defects on all our schemes. Our objective is to achieve customer satisfaction and repeat business by providing electrical solutions that confirm to agreed requirements. Wataniya has built its foundations on relationships with partners, associations, clients, contractors and employees.

Our reputation is based upon recommendations and this has helped set us apart from our competitors. The code of conduct at Wataniya stems from traditional values within our workforce.

Trust honesty and understanding encompass many of our beliefs and for your own peace of mind we have implemented the following and will endeavor to:

  • Be Polite, Friendly and courteous
  • Maintain a high stand of professionalism.
  • Carry cooperative and flexible attitudes.
  • Acknowledge concerns
  • Be informative
  • Listen to feedback